News

RELICS COVID-19 UPDATE - Tue 9 June

Posted on June 08, 2020 by Irene Hundleby

What does Covid-19 NZ Alert Level 1 mean for shopping at Relics? 

At midnight on Tue 9 June, New Zealand moves to Level 1 -- HOORAY !! This means our store and NZ life reverts pretty much back to normal. We will still have sanitizer available in store if you want to use it, and the govt app QR code will remain up so that you can scan and diary your movements.

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Posted in Covid-19

RELICS COVID-19 UPDATE

Posted on May 12, 2020 by Irene Hundleby

RELICS COVID-19 UPDATE

On Thurs 14th May 2020 we move to Level 2 -- HOORAY !!
This means RELICS doors can open - and you are free to physically browse once more in our store... with a few new changes to our normal out-there-in-the-world habits. Read on for more info...

We'll be open our usual hours:
Mon to Fri 9:30am - 5:30pm
Sat & Sun 10am - 5pm

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Posted in Covid-19, record store

COVID-19 UPDATE - 28 April 2020

Posted on April 28, 2020 by Irene Hundleby

COVID-19 UPDATE - 28 April 2020

Tue 28 April, NZ moves to Covid-19 Alert Level 3

What does that mean for shopping at Relics?

    • ONLINE STORE is open + normal delivery resumes
    • CLICK + COLLECT contactless service at our store front door   MON to SAT   12pm-5pm  
    • PHONE orders available MON - SAT between 12pm- 5pm
    • PHYSICAL STORE is CLOSED to all browsing and purchasing until Level 2

Info for picking up

Dave + Irene will be at the store with the door open, and there’ll be a counter across the front door.

If there are other people already waiting when you arrive, just line up and keep good physical distance from each other.

Otherwise, we’ll see you, and we’ll chat from 2m and sort you out without contact across the temporary counter!

Dave likes to call it our physical distancing barrier - sorry no hugs this time round — have to wait a bit longer for those 😊

I don't like to use websites, is there any other way I can order/purchase?

Yes! You can still order music + fun relics stuff from us! 

  • Email us -- and you can pay by internet banking, or PayPal -- we'll give you all the details you need by email.
  • Phone us -- we can process a credit card or debit card over the phone, or in NZ, you can pay by internet banking, or via bank teller at your local bank. We'll give you the info you need when you call.

I live internationally - not in NZ, can you still ship to me?

Yes! Under NZ's Covid-19 Alert level 3, our post offices are open for international shipping. 

Please note that the lockdown restrictions in your own country may affect estimated delivery times and there may be delays. However, If New Zealand is under alert levels 3, 2 or 1 we can ship your goods as per normal.

Any other queries, please don't hesitate to call or email us.

Be well, stay safe + hope you're feeling positive!

Dave + Irene xx

Posted in Contactless Click + Collect, Covid-19, International shipping, Phone or email orders

COVID-19 UPDATE - 16 April 2020

Posted on April 16, 2020 by Irene Hundleby

 

COVID-19 UPDATE 16 APRIL 2020

Today, new guidelines for operating under Covid-19 Alert Level 3 were detailed. For more info see:

https://covid19.govt.nz/latest-updates/alert-level-3-information/

Please note, we are still currently at LEVEL 4, however, we now have more detail about our store options when we reach LEVEL 3:

DURING LEVEL 3 -

  • Our ONLINE STORE will be OPEN and we will be able to return to normal delivery of your vinyl, CDs and DVDs - daily shipping.
  • Our  CLICK + COLLECT service will be available.
  • Contactless pickups available at our store door: 12pm - 5pm MON - SAT (pickups will not be available on Sundays)
  • PHONE or EMAIL orders are available - call us MON-SAT 12pm - 5pm
  • Our PHYSICAL STORE will be CLOSED to all browsing and purchasing.

Under level 3 we will be getting new stock into the store, and we look forward to being able to bring you new music joy! 

Any questions feel free to ask - and enjoy some browsing online! 

Until we see you next, be safe and stay well + happy.

Most importantly, thanks for all your sweet messages and the amazing support we've received !  

Dave & Irene xx

 

Posted in Covid-19, Phone or email orders

COVID-19 UPDATE - 25 March 2020

Posted on March 25, 2020 by Irene Hundleby

COVID-19 UPDATE - Level 4

UPDATE 25 March 2020

Today, New Zealand enters Covid-19 Alert Level 4

During lockdown - Alert Level 4 - we won't be able to access our stock, and honestly, we feel it's in all of our best interests to do our best to minimize contact - even with our courier who we love (thanks Scott!). So if you want to order online, we'll deliver your goods as soon as we have access again -- same goes with pickups -- thanks for all the love and for supporting us + our music community to date 😄

We will respond to all emails as we can. Be well, be safe and enjoy the chill !

We'll update you again as things evolve...

 

For more info on Alert Level 4 see:

https://covid19.govt.nz/assets/COVID_Alert-levels_v2.pdf

Posted in Covid-19

RELICS COVID-19 RESPONSE - 21 March 2020

Posted on March 21, 2020 by Irene Hundleby

21 Mar 2020 -- RELICS COVID-19 RESPONSE

Dear RELICS customers,

WOW -- what crazy times ?!!

Relics has been open 7 days a week for the last 7 years -- but we all have to adapt to the new normal. We will endeavour to be as flexible as we can be -- and no doubt a little creative to help you get the music products you like, when you like. We -- Dave and Irene -- have a bit to think through yet, but currently you have some options:

ALL STOCK is listed on our website

  • You can shop using our website or give us a call and while our couriers are operating -- your records, cds and dvds can be delivered to you.
  • Under ALERT 1 and ALERT 2 you can visit the shop as long as you have no flu-or-cold-like symptoms and you keep some distance from each other -- 2 metres or 6 feet. 

COVID-19 is a serious disease that is impacting all of us but will be especially worrying for many in our community. The efforts being made are to help us SLOW DOWN community spread in New Zealand -- to help medical staff treat the sick that need help, and to help our country function as normal as possible under these new circumstances. 

Wondering if we're open?

We will keep updating you here in RELICS NEWS and on our Instagram and Facebook social media pages -- in the meantime -- please be safe, don't take risks, stay home if you're immunocompromised or unwell -- and stay connected to each other !!

Much love, 

Dave, Irene + the Relics Team xxx

 

 

 

Posted in Covid-19